Learn more about how MetaMask's self-custody works, here. Any email to that effect is a phishing scam trying to get access to your Secret Recovery Phrase to steal your funds.Īdditionally, please note that MetaMask is entirely a client-side software and a self-custodial wallet: which means that, no one, not even the MetaMask team has access or control over a user's wallet or Secret Recovery Phrase. There’s no such thing as user verification or account verification in MetaMask. These emails/messages are SCAMS! MetaMask wallets are NOT ASSOCIATED with user email address or personal information such as contact or bank account number. Hey, there have been reports of email phishing campaigns asking users to "verify" their wallet to comply with KYC regulations, along with other types of "verification mandates". If you have sent funds from your MetaMask wallet to Binance in this case, please check the following article for a potential solution: Īdditionally, be aware that if the funds were sent to the wrong address, there is nothing we can do to reverse the transaction due to the nature of the blockchain. If you have sent funds from Binance to your MetaMask wallet in this case, please check the following article for a potential solution: Ģ. Kindly note that MetaMask is a non-custodial wallet and you will have to follow the provided instructions so we cannot do this for you:ġ. Please consult the following solutions for common situations. Hi, it seems you are facing issues regarding your Binance transaction. Please contact the moderators of this subreddit if you have any questions or concerns. I am a bot, and this action was performed automatically. We are NOT on Telegram, WhatsApp, WeChat, Instagram, Facebook or any social media platform.ĭO NOT DM with people on ConsenSys Discord, as they are probably scammers. MetaMask DOES NOT offer customer support in this manner. NEVER call phone numbers, text Whatsapp numbers, DM on Discord or do video chat with people on this subreddit NEVER SYNC in ANY FORM: QR Codes, seed phrases, secret recovery phrase, private key, etc. Click Switch to BNB Smart Chain to confirm the connection. Navigate to the BNB Smart Chain option and click Add. Once connected, open the network selection menu and click Add network. This is a SCAM and your money WILL be stolen. Follow these steps to connect your Ledger to Metamask. NEVER SYNC or VALIDATE your wallet to ANY websites. These are SCAMS and your money WILL be stolen. These are the 12 words given to you when you set up MetaMask. NEVER enter your secret recovery phrase aka seed phrase into any website online. They are SCAMMERS and will steal your money. NEVER DM or accept DM from ANYONE offering to help. MetaMask Support will NEVER DM to help you. "Who can send you private messages" - Nobody "Who can send you chat requests" - Nobody NEVER share your secret seed phrase AKA secret recovery phrase.ĮVERYONE DMing you to help is a SCAMMER.
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